Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region: Ghent, Brussels : Closed

Dear customers,

Proximus has planned a maintenance which may affect your edpnet services.

Please find all details below:

Start: 2018-12-10 00:00*
End: 2018-12-10 06:00*
Duration: Potential impact: up to 30 minutes
Impacted services: all internet services
Affected Areas: Ghent suburbs: Oordegem, Wetteren, Laarne, Massemen, Serskamp, Schellebelle, Smetlede, Kalken;
Brussels suburbs: Rixensart, Genval, Ohain, Bierges, La Hulpe, Rosières, Lasne;
Brussels districts: Saint-Gilles

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2018-12-10 01:00*
End: 2018-12-10 06:00*
Duration: Potential impact: between 30 min and 2h30 min
Impacted services: all internet services
Affected Areas: Turnhout, Ravels, Oostende, Denderleeuw, Liedekerke, Hekelgem, Sint-Katherina-Lombeek, Welle, Erembodegem, Affligem, Teralfene, Borchtlombeek, Liedekerke;
Brussels districts: Berchem-Sainte-Agathe, Ganshoren, Woluwe-Saint-Lambert, Koekelberg, Molenbeek-Saint-Jean, Ixelles;
Brussels suburbs: Zellik, Groot-Bijgaarden, Dilbeek, Asse, Sint-Martens-Bodegem

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region : Ghent : Closed

Dear customers,

Proximus has planned a maintenance which may affect your edpnet services.

Please find all details below:

Start: 2018-12-10 01:00*
End: 2018-12-10 06:00*
Duration: potential impact : up to 30 minutes
Impacted services: internet connectivity and telephony
Affected Areas: Mariakerke, Wondelgem, Drongen, Vinderhoute, Vosselare, Nevele, Merendree

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony – region : Hamme, Strombeek-Bever, Wemmel, Brussegem, Relegem, Grimbergen, Merchtem : Closed

Dear customers,

Proximus has planned a maintenance which may affect your edpnet services.

Please find all details below:

Start: 2018-12-10 01:00*
End: 2018-12-10 06:00*
Duration: potential impact: up to 30 minutes
Impacted services: internet connectivity and telephony
Affected Areas: Hamme, Strombeek-Bever, Wemmel, Brussegem, Relegem, Grimbergen, Merchtem

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Info: Phishing

Dear customers,

We would like to inform you about a global phishing wave that is coming from @edpnet.be domain aimed at both customers and non-customers.

The email contains subject “Hangende melding: Edpnet deelt een bestand met u” and an attachment / spam link.

Please do not reply to those emails and do not open any files or click on any links. For more information, please, consider reading through our support article on this subject

https://www.edpnet.be/en/support/troubleshooting/internet/learn-about-security/phishing.html

 

If you have any questions left, please do not hesitate to contact us.

Best regards
The edpnet team


Maintenance planned on 12/12/2018 – impacted services: internet connectivity and telephony: Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace an old router with a next-generation hardware that in time will offer a considerable increase in global capacity.

This maintenance may affect your services.

Please find all details below:

Start: 2018-12-12 01:00*
End: 2017-12-12 06:00*
Duration: up to 2 hours 30 minutes
Impacted services: Internet connectivity and telephony
Affected Areas: Antwerpen

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Outage: Short outage at edpnet office : Closed

Dear customers,

Edpnet had a short outage in their office. The company telephone numbers were unreachable during the outage and ongoing phone conversations may have been interrupted.

Please find all details below:

Start: 2018-11-22 12:33*
End: 2018-11-22 12:49*
Duration: 16 minutes
Impacted services: edpnet support reachability
Affected Areas: edpnet office

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 10/12/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2018-12-10 00:00*
End: 2018-12-10 06:00*
Duration: 30 minutes
Impacted services: Internet connectivity and telephony
Affected Areas: Brussels districts of Ixelles, Auderghem, Watermaal-Bosvoorde

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 03/12/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2017-12-03 00:00*
End: 2017-12-03 06:00*
Duration: 30 minutes
Impacted services: internet connectivity and telephony
Affected Areas: Kraainem, Wezembeek-Oppem, Sterrebeek, Zaventem

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time


Maintenance planned on 26/11/2018 – impacted services: internet connectivity and telephony : Closed

Dear customers,

Edpnet in cooperation with Proximus has planned a maintenance in order to replace fiber hardware.

This maintenance may affect your services.

Please find all details below:

Start: 2018-11-26 00:00*
End: 2018-11-26 06:00*
Duration: 30 minutes
Impacted services: internet connectivity and telephony
Affected Areas: Anderlecht, Wemmel

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time