20 May 2011 – 23 May 2011

Time frame: 23:35 – 14:05

Belgacom is currently facing an outage on MSR03BKC.
This problem impact those phone areas: 011 – 012 – 089 – 013 – 014 – 015 – 016 – 03
Problem will be solved as soon as possible.  

Update (14:10): The outage has been resolved.

Edpnet apologizes for any possible inconveniences.


19 May 2011

Time frame: 08:00 – 10:00

On the 19th of May there will be a maintenance performed on 02UKK.
Due to this all customers in that area will experience a short outage between 08:00 and 10:00.
If you have disconnections, we would like to ask you to reboot your modem from time to time.

Edpnet apologizes for any inconveniences.


12 May 2011

Due to maintenance the newsgroup service can be temporary unavailable today.

Edpnet apologizes for any inconveniences.


11 May 2011

Time frame: 23:00 – 00:00

During the maintenance on the 4th of May it was decided that a second maintenance was necessary.
In order to improve the resiliency, performance and stability of our e-mail services, the second maintenance is planned on:

Incoming e-mail services will not be available for about 1 hour, no e-mails will be lost.
E-mail services will remain secured during the maintenance.
Customers with mailservers will not be impacted.

Edpnet apologizes for any inconveniences.


10 May 2011

Time frame: 10:45 – 12:00

Due to a mobile network problem, there is a GPRS issue.
It has top priority and is handled with the necessary criticality.

Update (12:05): The issue has been solved. 

Edpnet apologizes for any inconveniences.


9 May 2011

Time frame: 09:00 – 11:30

Due to a mobile network problem there can be call/sms/gprs issues.
It has top priority and is handled with the necessary criticality.

Update (11:35): The issue has been solved.

Edpnet apologizes for any inconveniences.


2 May 2011 – 9 May 2011

There will be a maintenance in the edpnet network on the 02/05, 03/05 and 09/05.
On the 02/05 between 05:00 and 06:00 there will be works in the zone 41.
On the 03/05 between 05:00 and 06:00 there will be works in the zones 42.
On the 09/05 between 05:00 and 06:00 there will be works in the zones 41 and 91.
During these works it is possible that there is no internet connection for about 30 minutes.

Edpnet apologizes for any inconveniences.


4 mei 2011

Tijdspanne: 23:00 – 0:00

Om de algemene werking, stabiliteit en flexibiliteit van onze mailservices te optimaliseren, hebben wij een noodzakelijk onderhoud gepland.

Inkomende e-mails zullen gedurende 1 uur niet beschikbaar zijn, er gaan echter geen e-mails verloren! E-mail diensten worden gegarandeerd tijdens het onderhoud. Klanten met eigen mailservers zullen geen hinder ondervinden.

Edpnet verontschuldigt zich voor dit ongemak.


21 April 2011

Time frame: 11:25 – 13:00

Due to a technical issue we are unreachable by phone at the moment.

Update (13:05): The issue was solved.

Edpnet apologizes for any possible inconveniences.


20 April 2011

On the 20th of April 2011 there will be some modifications in the VoIP network of edpnet.
No customers will be impacted.
However, should you encounter any technical issue related to the edpnet telephony, please do nothesitate to contact our support team.

Edpnet apologizes for any possible inconveniences.