04 October 2012 – Unreachable from Proximus
Proximus is trying to solve this as fast as possible.
Update (05/10/2012): The issue was solved by Proximus.
Edpnet apologizes for any inconveniences.
Proximus is trying to solve this as fast as possible.
Update (05/10/2012): The issue was solved by Proximus.
Edpnet apologizes for any inconveniences.
Update (11:30): There is a fiber cut in the area of Gent, splicers are already on it.
Update (15:10): The fiber cut seems more complicated as first expected due to underground drilling on the location itself. Locating the fiber cut wasn’t easy and splicers now need to dig on a difficult spot.
Meanwhile we are searching for a temporary solution for our customers, while the splicers are solving the fiber cut. We hope to have a temporary solution by 18h00.
Update (16:55): The connection has been restored. All customers should get online again.
Edpnet apologizes for any inconveniences.
Edpnet tracht dit zo snel mogelijk op te lossen.
Update (15:30): Het verzenden van e-mails via relay.edpnet.be of relay.edpnet.nl werkt terug.
Edpnet verontschuldigt zich voor dit ongemak.
Edpnet is trying to solve this as fast as possible.
Update (15:30): Sending e-mails via relay.edpnet.be or relay.edpnet.nl is working again.
Edpnet apologizes for any inconveniences.
More updates soon.
Edpnet apologizes for any inconveniences.
Update (15:22): The problem has been found. Everything is back online.
Edpnet apologizes for any inconveniences.
Update (14:45): The defect hardware in PoP Gent has been replaced. Everything is back online.
Edpnet apologizes for any inconveniences.
Update: The outage is solved.
Edpnet apologizes for any inconveniences.
Update (09:30): The outage is solved.
Edpnet apologizes for any inconveniences.