Maintenance planned on 12/10/2020 – impacted services: SDSL & VDSL Expert Plus high upload

Dear customers,

Edpnet has planned a maintenance on one of our core routers in order to improve the performance and the quality of our services.

This maintenance will cause an interruption (up to 20 minutes) of your internet connection. If you experience a longer downtime, please reboot your modem/router.

The maintenance only affects SDSL and VDSL Expert Plus high upload subscriptions.

Please find all details below:

Start*: 2020-10-12 06:00
End*: 2020-10-12 07:30
Duration: up to 20 minutes downtime
Impacted services: SDSL & VDSL Expert Plus high upload
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/10/2020 – impacted services: All internet services – region: Eupen, Raeren, Lontzen

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-10-26 01:00
End*: 2020-10-26 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Eupen, Raeren, Lontzen

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 08/10/2020 – impacted services: Telephony

Dear customers,

Edpnet has planned an urgent maintenance on our voice switches.

The telephony service will keep working during the maintenance, but current calls may be interrupted.

Please find all details below:

Start*: 2020-10-08 00:00
End*: 2020-10-08 07:00
Duration: 7 hours
Impacted services: Telephony (minimal impact)
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 07/10/2020 – impacted services: All internet services – region: Brussels

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-10-07 01:00
End*: 2020-10-07 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Brussels regions: Ixelles, Uccle, Watermael-Boitsfort, Auderghem, Woluwe-Saint-Pierre

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 01/07/2020 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-07-01 01:00
End*: 2020-07-01 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Machelen, Zaventem, Kraainem, Woluwe-Saint-Lambert

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/06/2020 – impacted services: all internet services – region: Londerzeel, Meise

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-06-17 01:00
End*: 2020-06-17 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Londerzeel, Meise

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 03/06/2020 – impacted services: all internet services – region: Kempen

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-06-03 01:00
End*: 2020-06-03 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Herentals, Grobbendonk, Herenthout, Olen, Westerlo, Geel

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 25/05/2020 – impacted services: all internet services – region: Herve

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-05-25 01:00
End*: 2020-05-25 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Herve

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 18/05/2020 – impacted services: all internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 2020-05-18 01:00
End*: 2020-05-18 06:00
Duration: potential impact: up to 2h30min
Impacted services: All internet services
Affected Areas**: Merchtem, Wemmel, Grimbergen & Asse

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 10/04/2020 – impacted services: Telephony

Dear customers,

Edpnet has planned a maintenance in the night of 9 to 10 April in order to apply a software update on our voice switches.

This maintenance may cause issues on incoming and outgoing calls.

Please find all details below:

Start*: 2020-04-10 00:00
End*: 2020-04-10 00:15
Duration: 15 minutes
Impacted services: Telephony
Affected Areas**: All areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site