Planned Maintenance Proximus – Charlerloi and Ghent

Dear customers,

Proximus has planned a maintenance in 2 of its data centers.
This maintenance may affect your data services. Please find the info below.

Description: Maintenance Charleroi
Start: 2015-09-02 02:00 AM*
End: 2015-09-02 04:00 AM*
Duration:15 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Area code: 010, 060, 064, 065, 067, 068, 069, 071

Description: Maintenance Ghent
Start: 2015-09-02 02:00 AM*
End: 2015-09-02 04:00 AM*
Duration:15 minutes
Impacted services: All data services (internet, telephony, …)
Affected Areas: Area code: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

We apologize for the inconveniences.

The edpnet team

*All times are listed in CET, Central European Time


18 November – Proximus maintenance near Charleroi

UPDATE: Maintenance done.

Dear customers,

Proximus has planned a maintenance in one of their data centers. There may be a short disconnect of 15 minutes during the below mentioned timeframe.

Description: Preventative maintenance at Proximus
Start: 2014-11-24 02:00 AM*
End: 2014-11-24 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone zones: 010, 060, 064, 065, 067, 068, 069, 071.

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


3 November – Proximus Maintenance – Liège

Dear customers,Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Liège
Start: 2014-11-10 02:00 AM*
End: 2014-11-10 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 019, 041, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087.

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


2014-10-28 – Proximus Maintenance – Brussels

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Brussels
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 02

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


28 October – Edpnet improvement works

Dear customers,To further improve its network, edpnet will hold a small maintenance. We expect minor to no impact for our customers.

Description:
Start: 2014-11-14 06:00 AM CET*
End: 2014-11-14 07:15 AM CET*
Impacted services: Minor to no impact on all edpnet services expected.

We apologize for the inconvenience

The edpnet team

*All times mentioned are in CET, Central European Time


2014-10-27 – Proximus Maintenance – Ghent

Update: The maintenance has been completed.

Dear customers,

Proximus has scheduled a maintenance on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-11-03 02:00 AM*
End: 2014-11-03 06:00 AM*
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

We apologize for the inconvenience

The edpnet team

*All times are listed in CET, Central European Time


22 October – Scheduled maintance Proximus

Update 27/10: The scheduled maintenance has been completed.

Dear customers,

Proximus has scheduled 2 maintenance works on its core infrastructure. Edpnet customers may experience disconnections during the maintenance. Please find details below.

Description: Maintenance Ghent
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 050, 051, 052, 053, 054, 055, 056, 057, 058, 059, 091

Description: Maintenance Antwerp
Start: 2014-10-27 02:00 AM
End: 2014-10-27 06:00 AM
Duration: 15 minutes
Impacted services: All edpnet services in the following telephone areas: 03, 011, 012, 013, 014, 015, 016, 089

We apologize for the inconvenience

The edpnet team


18 September 2014 – Email Migration

Update: 2014-10-02:  The migration is now complete. We had some receiving issues yesterday evening which are resolved.

Dear customers,

Edpnet will start migrating its customers’ e-mail accounts to a new and improved server farm.

The webmail on https://webmail.edpnet.net now supports SSL encryption for better security between the customer and our servers.

During this migration, customers may not get any incoming e-mail during 5-15 minutes whilst their account is being migrated. Once done, those e-mails will be delivered.

Description: Email migration
Start: 2014-09-22
End: 2014-10-01
Impacted services: Edpnet Email

We apologize for the inconvenience

The edpnet team


11 August 2014 – Belgacom Maintenance

Maintenance Completed – Belgacom has completed their maintenance. The impact was limited.

Dears customers,

Belgacom has planned a maintenance on their network. Please find the details below:

Description: Software updates
Expected start: 2014-08-18 02:00 AM
Expected end: 2014-08-18 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)

Impacted areacodes:
019, 04, 061, 063, 080, 081, 082, 083, 084, 085, 086, 087

We appologize for the inconvenience.

The edpnet team


08 August 2014 – Belgacom Maintenance

Update 2014-08-11 9:26: The update has been completed, downtime was 10 minutes (Between 2:30 and 2:40).

Dears customers,

Belgacom has planned a maintenance on their network. Please find the details below:

Description: Software updates
Expected start: 2014-08-11 02:00 AM
Expected end: 2014-08-11 04:00 AM
Duration of works: ± 20 minutes
Impacted services: All edpnet services will be unavailable (Internet, telephony, e-mail, …)

Impacted areacodes:
03, 011, 012, 013, 014, 015, 016, 089

We appologize for the inconvenience.

The edpnet team