Outage : Mail delivery delayed : SOLVED
UPD 30/09/2022 08h53: The mail problem is resolved. Mail traffic is completely back to normal since 29/09/2022 18h00.
UPD 16h10: our supplier has identified the issue and has implemented a patch for mail gateways. The mail traffic is being restored but there are still delays of 2-3 hours.
UPD 12h12: the mail issue is a global problem at our supplier. Mail servers are affected all over the world. Our supplier is trying to fix the issue in the shortest possible time.
Dear customers,
We are currently experiencing problem with our mail servers due to a massive influx of spam.
Mail delivery is currently delayed. No mails should be lost.
Our Network operations team is working now on resolving the issue as soon as possible.
| Start*: | 29-09-2022 04:00 |
|---|---|
| End*: | 29-09-2022 18:00 |
| Duration: | 14 hours |
| Impacted services: | mail services |
| Affected Areas**: | all areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site