Partial outage: delays affecting outgoing SMS – Solved
Dear customers,
We are currently experiencing issues with SMS delivery. Due to an incident at our supplier, customers may encounter problems sending SMS messages. Approximately 25% of outgoing messages are experiencing delays.
We will provide further updates as soon as they become available.
Please find all details below:
| Start*: | 16-10-2024 08:10 |
|---|---|
| End*: | 16-10-2024 15:15 |
| Duration: | 7 hours 5 minutes |
| Impacted services: | SMS |
| Affected Areas**: | All areas |
Update 16/10/2024 16:23: The incident has been resolved as of approximately 15:15. All outgoing messages should now be delivered without any delay.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site