Issue: service quality issues in Antwerp, Limburg, Flemish Brabant, West and East Flanders – Resolved

Dear customers,

We are currently experiencing a fiber cut that has caused loss of redundancy on our uplinks serving the provinces of Antwerp, Limburg, Flemish Brabant, as well as West Flanders and East Flanders. All customer connections in these areas remain operational. However, there may be congestion during peak hours leading to degraded performance.

Our supplier’s engineers are currently working on restoring the fiber link. The estimated time of resolution is approximately midnight. We will provide further updates as they become available.

Please find all details below:

Update 30-04-2025 22:40: The fiber cut has been resolved at 22:28, and our uplinks are now fully redundant again. Customer connections experienced minimal to no impact throughout this incident.

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site