10 January 2014

We had an outage this morning between 2AM and 3AM in the Antwerp Area.
As a consequence all user in this region were temporary disconnected.

The cause of this issue was a power failure at the remote co-location of Belgacom. Both of our redundant feeds were impacted.
The cause of the failure is under investigation in dialogue with our supplier.

All services were restored automatically.
If you have no internet after the outage we advise you to restart your modem first.

We apologize for the inconvenience.