Closed / Issue /

5 December 2011

Time frame: 00:00 – 06:00

During the night all the lines where the line synchro is 6 Mb / 384 Kbps instead of 6 Mb / 640 Kbps will be restored to the correct profile.

If your line profile is not restored, please resync your modem 2 times.

Edpnet apologizes for any inconveniences.

Closed / Issue /

6 september 2011

Starttijd: 07:00
Eindtijd: 13:00

Er is momenteel een storing op ons telefonie netwerk.
Het is mogelijk dat u niet kan bellen en/of niet gebeld kan worden.

Update (13:00): De storing is verholpen.

Edpnet verontschuldigt zich voor dit ongemak.

Closed / Issue /

29 August 2011

Start time: 10:00
End time: 14:00

There is a general issue on 02MAR.
Your Internet connection may be temporarily unavailable.
Our technical depatment is doing its best to solve the issue.

Update (14:05): The issue has been solved.

Edpnet apologizes for any inconveniences

Closed / Issue /

19 August 2011 – 20 August 2011

Due to a connection issue in the USA you could have experienced some problems with the Internet connectivity.
The DNS was partially impacted and for that reason some web sites and other services were temporarily unreachable.

Update (16:00): The issue was solved.

Edpnet apologizes for any inconveniences.

Closed / Issue /

4 August 2011 – 5 August 2011

Start time: 4 August 2011 – 15:00
End time: 5 August 2011 – 11:00

There is a capacity issue on the following LEXes:
02WOL0, 02EUR0, 02EVE0, 02GIL0, 02SCH0, 02UKK0, 02SAC0, 02IXE0

Update (11:00) :The issue was resolved.

Edpnet apologizes for any inconveniences.

Closed / Issue /

2 August 2011

There is curently issue on LEX in Deurne(03DEU). Some customers do not get an ip address.

Edpnet apologizes for any inconveniences.

Closed / Issue /

31 juli 2011

Tijdspanne: 21:30 – 23:30

Door een storing op onze glasvezel tussen edpnet en BBned kon u tijdelijk niet surfen.

Edpnet verontschuldigt zich voor dit ongemak.

Closed / Issue /

29 juli 2011

Na het onderhoud is het mogelijk dat u nog steeds offline bent.
Het probleem is gelokaliseerd en zou opgelost moeten zijn. Gelieve opnieuw te proberen, en eventueel uw modem te herstarten.

Edpnet verontschuldigt zich voor dit ongemak.

Closed / Issue /

5 July 2011

Our traffic meter is currently unavailable.
We are trying to resolve this issue as fast as possible.
 
Update: The traffic meter will be back available during the week of 11/7 – 15/7.

Edpnet apologizes for any inconveniences.

Closed / Issue /

8 July 2011

Time frame: 11:40 – 12:00

You can have some difficulties when you try to make a connection. The verification of your user-name, when establishing a connection, can be rejected.
We are trying to resolve this issue as fast as possible.

Edpnet apologizes for any inconveniences.

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