9 May 2011

Time frame: 09:00 – 11:30

Due to a mobile network problem there can be call/sms/gprs issues.
It has top priority and is handled with the necessary criticality.

Update (11:35): The issue has been solved.

Edpnet apologizes for any inconveniences.


2 May 2011 – 9 May 2011

There will be a maintenance in the edpnet network on the 02/05, 03/05 and 09/05.
On the 02/05 between 05:00 and 06:00 there will be works in the zone 41.
On the 03/05 between 05:00 and 06:00 there will be works in the zones 42.
On the 09/05 between 05:00 and 06:00 there will be works in the zones 41 and 91.
During these works it is possible that there is no internet connection for about 30 minutes.

Edpnet apologizes for any inconveniences.


4 mei 2011

Tijdspanne: 23:00 – 0:00

Om de algemene werking, stabiliteit en flexibiliteit van onze mailservices te optimaliseren, hebben wij een noodzakelijk onderhoud gepland.

Inkomende e-mails zullen gedurende 1 uur niet beschikbaar zijn, er gaan echter geen e-mails verloren! E-mail diensten worden gegarandeerd tijdens het onderhoud. Klanten met eigen mailservers zullen geen hinder ondervinden.

Edpnet verontschuldigt zich voor dit ongemak.


21 April 2011

Time frame: 11:25 – 13:00

Due to a technical issue we are unreachable by phone at the moment.

Update (13:05): The issue was solved.

Edpnet apologizes for any possible inconveniences.


20 April 2011

On the 20th of April 2011 there will be some modifications in the VoIP network of edpnet.
No customers will be impacted.
However, should you encounter any technical issue related to the edpnet telephony, please do nothesitate to contact our support team.

Edpnet apologizes for any possible inconveniences.


19 April 2011

Time frame: 10:00 – 11:30

Belgacom is currently facing an outage on MSR41GRE.
This problem impact those phone areas: 010 – 061 – 063 – 081 – 082 – 083 – 084
The problem should be solved around 13:00.

Update (11:35): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


19 April 2011

Time frame: 05:00 – 06:00

There will be a maintenance in the edpnet network.
Only the zone 41 will be impacted.
During these works it is possible that there is no Internet connection for about 30 minutes.

Edpnet apologizes for any inconveniences.


7 April 2011

Time frame: 12:00 -16:00

Clients in region Hasselt – Genk – Bilzen cannot call or receive calls with edpnet Mobile.
We are working on solution.

Update (16:05): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


7 April 2011

Impact: Colocation only
Time frame: 07:00 – 07:15

In order to improve the resiliency, performance and stability of our network a maintenance is planned.
During the maintenance it is possible that you have trouble with access to some internet sites and or services.

Update (07:20): The maintenance has finished.

Edpnet apologizes for any possible inconveniences.


01 April 2011

Impact: ADSL & SDSL 03 area

Due to the earlier problem of this week, edpnet will do some network modifications tomorrow (01/04/2011) around 08:30.  This maintenance will only take five minutes.

Edpnet apologizes for any possible inconveniences.