19 April 2011

Time frame: 10:00 – 11:30

Belgacom is currently facing an outage on MSR41GRE.
This problem impact those phone areas: 010 – 061 – 063 – 081 – 082 – 083 – 084
The problem should be solved around 13:00.

Update (11:35): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


19 April 2011

Time frame: 05:00 – 06:00

There will be a maintenance in the edpnet network.
Only the zone 41 will be impacted.
During these works it is possible that there is no Internet connection for about 30 minutes.

Edpnet apologizes for any inconveniences.


7 April 2011

Time frame: 12:00 -16:00

Clients in region Hasselt – Genk – Bilzen cannot call or receive calls with edpnet Mobile.
We are working on solution.

Update (16:05): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


7 April 2011

Impact: Colocation only
Time frame: 07:00 – 07:15

In order to improve the resiliency, performance and stability of our network a maintenance is planned.
During the maintenance it is possible that you have trouble with access to some internet sites and or services.

Update (07:20): The maintenance has finished.

Edpnet apologizes for any possible inconveniences.


01 April 2011

Impact: ADSL & SDSL 03 area

Due to the earlier problem of this week, edpnet will do some network modifications tomorrow (01/04/2011) around 08:30.  This maintenance will only take five minutes.

Edpnet apologizes for any possible inconveniences.


30 March 2011

Edpnet webmail service is temporarily unavailable.
This afternoon the service will be restored.
In the meantime incoming e-mails sent to edpnet mailboxes (edpnet domains and client domains) can be delayed.

Update (16:00): The issue has been solved.

Edpnet apologizes for any possible inconveniences.


29 March 2011

Time frame: 15:00 – 15:45

At the moment there is a general outage in the zone 03.
We do everything possible to resolve this issue as fast as possible.

Update (15:50): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


18 maart 2011

Tijdspanne: 12:00 – 21:00

Door een technisch probleem zijn een beperkt aantal websites op dit moment niet bereikbaar.
Onze Netwerk Engineers doen al het mogelijk dit probleem zo snel mogelijk op te lossen.

Edpnet verontschuldigt zich voor dit ongemak.


18 March 2011

Time frame: 12:00 – 21:00

Due to a technical issue in the edpnet network some web sites might be unavailable.
Our network engineers are currently working on this issue.

Update (21:05): The issue has been solved.

Edpnet apologizes for any possible inconveniences.


10 March 2011

Due to maintenance on the electricity in the main Office our Helpdesk will not be available today after 17:00.