26 September 2011

Currently there is an outage in the following zones: 011/012/013/014/015/016/089.
Edpnet is trying to solve this as fast as possible.
It is possible that you cannot access the internet.
Please be patient and restart your modem from time to time.

Update (09:30): The outage is solved.

Edpnet apologizes for any inconveniences.


12 August 2011

Time frame: 12:00 – 16:00

There is an outage in the Belgacom network.
The following LEXes are impacted:
02MAR0, 02ASS0, 02BER0, 02CEN0, 02DIL0, 02EUR0, 02EVE0, 02GRI0, 02JET0, 02KOR0, 02MEL0, 02MOL0, 02MUT0, 02NOH0, 02NOR0, 02SCH0, 02TNA0, 02VIL0, 02WEM0, 02WOL0.
As a result there might be some connectivity issues.

Update (16:00): The outage was solved.

Edpnet apologizes for any inconveniences.


10 August 2011

Time frame: 08:00 – 10:30

There is an issue in the Belgacom network.
The following LEXes are impacted:
02ALS0, 02AND0, 02BOS0, 02BRA0, 02BRC0, 02DRO0, 02ENG0, 02FOR0, 02GEN0, 02GIL0, 02HAL0, 02HER0, 02HOE0, 02IXE0, 02LAS0, 02LEN0, 02LIN0, 02OBS0, 02OVE0, 02PED0, 02ROD0, 02SAC0, 02STR0, 02TUB0, 02TVU0, 02UKK0, 02WAT0, 02WEZ0.
As a result you might have some problems with your Internet connection.
 
Update (10:35): The outage was solved.

Edpnet apologizes for any inconveniences.


25 July 2011

Time frame: 13:45 – 22:00

Belgacom is currently facing an outage on MSR41LGE1
The outage should be solved around 15:45 and impacts the following phone areas: 019 – 04 – 080 – 085 – 086 – 087.

Update (22:00): The outage was solved.

Edpnet apologizes for any possible inconveniences.


15 June 2011

Edpnet cannot be reached by phone on the general contact number due to an outage.

Edpnet apologizes for any inconveniences.


20 May 2011 – 23 May 2011

Time frame: 23:35 – 14:05

Belgacom is currently facing an outage on MSR03BKC.
This problem impact those phone areas: 011 – 012 – 089 – 013 – 014 – 015 – 016 – 03
Problem will be solved as soon as possible.  

Update (14:10): The outage has been resolved.

Edpnet apologizes for any possible inconveniences.


19 April 2011

Time frame: 10:00 – 11:30

Belgacom is currently facing an outage on MSR41GRE.
This problem impact those phone areas: 010 – 061 – 063 – 081 – 082 – 083 – 084
The problem should be solved around 13:00.

Update (11:35): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


7 April 2011

Time frame: 12:00 -16:00

Clients in region Hasselt – Genk – Bilzen cannot call or receive calls with edpnet Mobile.
We are working on solution.

Update (16:05): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


29 March 2011

Time frame: 15:00 – 15:45

At the moment there is a general outage in the zone 03.
We do everything possible to resolve this issue as fast as possible.

Update (15:50): The outage has been solved.

Edpnet apologizes for any possible inconveniences.


3 February 2011

Time frame: 16:00 – 16:35

Due to a technical outage our general 03 numbers (e.g. 03/2656700) are unreachable. You can still contact us on 02/2652270.

Update (16:35) : The problem was solved.

Edpnet apologizes for any possible inconveniences.