Maintenance planned on 31/03/2021 – impacted services: All internet services – region: Voeren

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 31-03-2021 01:00
End*: 31-03-2021 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Voeren

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 26/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start*: 26-03-2021 01:00
End*: 26-03-2021 06:00
Duration: potential impact: 20 minutes
Impacted services: all internet services
Affected Areas**: Antwerp region & Sint-Niklaas;
Assenede & Sint-Laureins;
Aalst, Denderleeuw, Liedekerke, Ternat, Affligem & Roosdaal;
Roeselare, Staden & Hooglede;
Brussels region;
Geraardsbergen, Brakel & Lierde;
Walloon Brabant;
Liège, Ans, Waremme & Berloz;
Mons region;
Marche-en-Famenne, Rochefort & Nassogne

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 29/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 29-03-2021 01:00
End*: 29-03-2021 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Geel, Westerlo, Laakdal, Herselt;
Zwevegem;
Stavelot, Trois-Ponts;
Beaumont, Sivry-Rance

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Outage: edpnet office numbers unreachable : SOLVED

Dear customers,

We have experienced an outage with our reachability by phone.  We were unable to receive or make any calls with our office numbers. Our Network Operations team has investigated and resolved the outage.

Please find all details below:

Start*: 22-03-2021 08:08
End*: 22-03-2021 09:40
Duration: 1 hour 32 minutes
Impacted services: edpnet support reachability
Affected Areas**: edpnet office

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 25/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start*: 25-03-2021 01:00
End*: 25-03-2021 06:00
Duration: potential impact: up to 20 minutes
Impacted services: all internet services
Affected Areas**: Antwerpen, Brecht, Morstel, Willebroek, Rumst, Aartselaar, Boom, Niel, Schelle;
Oostende;
Sint-Niklaas;
Gent, Deinze, De Pinte;
Bruxelles, Ixelles, Saint-Gilles, Forest, Sint-Agatha-Berchem, Molenbeek-Saint-Jean;
Dilbeek, Asse;
Kraainem;
Mouscron;
Liège, Seraing, Chaudfontaine, Spirmont, Trooz;
Péruwelz;
Charleroi, La Louvière, Courcelles, Manage, Seneffe;
Hannut.

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Outage: problem with mobile telephony : SOLVED

Dear customers,

We have experienced an outage with mobile telephony.

Please find all details below:

Start*: 18-03-2021 14:20
End*: 18-03-2021 14:35
Duration: 15 minutes
Impacted services: mobile telephony
Affected Areas**: all areas

 

We apologize for the inconveniences.

Best regards
The edpnet team

*All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 24/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 24-03-2021 01:00
End*: 24-03-2021 06:00
Duration: potential impact: up to 2h30 min.
Impacted services: all internet services
Affected Areas**: Meulebeke;
Zoutleeuw, Linter;
Estinnes;
Vielsalm

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 19/03/2021 – impacted services: All internet services – region: Morlanwelz & Chapelle-lez-Herlaimont

Dear customers,

Proximus has planned a maintenance in order to perform a software update on its equipment.

This maintenance may affect your services.

Please find all details below:

Start*: 19-03-2021 01:00
End*: 19-03-2021 06:00
Duration: potential impact: 20 minutes
Impacted services: all internet services
Affected Areas**: Morlanwelz & Chapelle-lez-Herlaimont

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 22/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 22-03-2021 01:00
End*: 22-03-2021 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Wuustwezel;
Lummen, Halen;
Trooz;
Sivry-Rance, Froidchapelle

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site


Maintenance planned on 17/03/2021 – impacted services: All internet services

Dear customers,

Proximus has planned a maintenance in order to replace network hardware.

This maintenance may affect your services.

Please find all details below:

Start*: 17-03-2021 01:00
End*: 17-03-2021 06:00
Duration: potential impact: up to 2h30min
Impacted services: all internet services
Affected Areas**: Ath, Frasnes-lez-Anvaing, Ellezelles;
Zonnebeke;
Kinrooi

 

We apologize for the inconveniences.

Best regards
The edpnet team

* All times are listed in CET, Central European Time
** Check the different areas & zones on our support site