Closed / Maintenance /
Update 20/12/2016 – 06:18
Dear customers,
This maintenance was successfully completed.
Best regards
The edpnet team
Dear customers,
Edpnet has planned a maintenance in order to migrate the lines to a new port.
Customers will need to reconnect. If some customers are unable to connect automatically, they may need to reboot their modem.
Please find all details below:
| Start: |
2016-12-20 05:00* |
| End: |
2016-12-20 06:00* |
| Duration: |
5 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Maintenance / Scheduled / Telephony /
Dear customers,
Edpnet has planned a maintenance in order to upgrade the software of our voice switches.
No impact is expected, but this maintenance may affect your services.
Please find all details below:
| Start: |
2016-10-31 05:45* |
| End: |
2016-10-31 05:52* |
| Duration: |
7 minutes |
| Impacted services: |
All Telephony services |
| Affected Areas: |
BE |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Maintenance / Telephony /
Update 07/10/2016 – 02:48:
Dear customers,
Last night’s maintenance was successfully completed. Redundancy tests were performed by bringing down each voice switch.
One switch failed during these tests and corrective measures were taken. After these measures all tests were conducted again and finished 100% successfully.
Best regards
The edpnet team
Initial post:
Dear customers,
Edpnet has planned a maintenance in order to provide full redundancy on our telephony services in the future.
This maintenance may affect your services.
Please find all details below:
| Start: |
2016-10-07 01:00* |
| End: |
2016-10-07 03:00* |
| Duration: |
Approx. 60 – 90 minutes |
| Impacted services: |
All telephony services |
| Affected Areas: |
All |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Maintenance / Netherlands /
Dear customers,
Edpnet has performed a maintenance last night in order to install new UPS-device in our data-center in Sint-Niklaas. This has been done to avoid power loss in the future.
This maintenance is finished successfully.
Please find all details below:
| Start: |
2016-10-04 00:00 AM* |
| End: |
2016-10-04 02:00 AM* |
| Duration: |
2 hours |
| Impacted services: |
Cloud telephony and colocation service |
| Affected Areas: |
all |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Closed / Maintenance / Online Backup / Scheduled /
Dear customers,
The sheduled maintenance has been done.
Our Acronis Cloud Backup server would be unavailable for an extended period due to maintenance.
Impact: customers using backups will not be able to save / restore backups during this time.
This maintenance may affect your services.
Please find all details below:
| Start: |
2016-08-25 10:00* |
| End: |
2016-08-25 16:00* |
| Duration: |
3-4 hours |
| Impacted services: |
Online backup |
| Affected Areas: |
Online backup |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Brussels / Maintenance / Scheduled /
Dear customers,
Edpnet has planned a maintenance in order to adjust the load balancing of the vlans on the port-channel for 02STR.
This maintenance may affect your services. Customers in affected vlans will experience a reconnect.
Please find all details below:
| Start: |
2016-06-24 06:00* |
| End: |
2016-06-24 06:15* |
| Duration: |
15 min |
| Impacted services: |
All data services (internet, telephony, …) 5 minutes impact whiles sessions reconnect for affected vlans. |
| Affected Areas: |
Telephone zone 02, Brussels region |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Maintenance / Scheduled / Telephony /
Dear customers,
Edpnet has planned a maintenance in order to improve our telephony service.
No impact is expected on your services.
Please find all details below:
| Start: |
2016-06-18 12:00 AM* |
| End: |
2016-06-18 04:00 AM* |
| Duration: |
Up to 4 hours |
| Impacted services: |
Telephony |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Maintenance / Scheduled / Telephony /
Dear customers,
Edpnet has planned a maintenance in order to improve our telephony service.
This maintenance may affect your services for a few hours.
Please find all details below:
| Start: |
2016-06-04 02:00 AM* |
| End: |
2016-06-04 06:00 AM* |
| Duration: |
4 hours |
| Impacted services: |
Telephony |
| Affected Areas: |
all |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Info / Maintenance / Scheduled /
Dear customers,
Edpnet has planned a maintenance ont its remote servers.
DSL customers will face few interruptions during the maintenance.
Please find all details below:
| Start: |
2016-06-07 02:00 AM* |
| End: |
2016-06-07 06:00 AM* |
| Duration: |
Up to 15 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
All DSL customers in Belgium. In case of disconnection, we advise to restart hardware (modem/router) |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Info / Maintenance / Scheduled /
Dear customers,
Edpnet has planned a maintenance on its remote servers.
We’ll be keeping the downtime to a minimum, but expect several reconnections during the maintenance.
Please find all details below:
| Start: |
2016-05-31 03:00 AM* |
| End: |
2016-05-31 06:00 AM* |
| Duration: |
15 minutes |
| Impacted services: |
All data services (internet, telephony, …) |
| Affected Areas: |
Customers connections in Netherlands will be dropped for 15 minutes. Possible loss of connection for users in Belgium. In case of disconnection, we advise to restart hardware (modem/router). |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time