Belgium / Brussels / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-12 01:00* |
| End: |
2019-06-12 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Brussels region: Sint-Jans-Molenbeek, Bruxelles, Koekelberg, Anderlecht |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-12 01:00* |
| End: |
2019-06-12 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Mons |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-06-03 01:00* |
| End: |
2019-06-03 06:00* |
| Duration: |
potential impact: up to 4 hours |
| Impacted services: |
all internet services |
| Affected Areas: |
zones 019, 04, 061, 062, 063, 080, 081, 082, 083, 084, 085, 087: Liège, Namur, province of Luxembourg |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Closed / Info / Maintenance / Telephony /
Dear customers,
Edpnet has planned a maintenance in order to upgrade our telephony switches. Each will be individually restarted to minimize impact.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-05-17 00:00* |
| End: |
2019-05-17 01:00* |
| Duration: |
30 minutes |
| Impacted services: |
All telephony (Minimal impact expected) |
| Affected Areas: |
All areas |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Info / Maintenance / Planned / Scheduled /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-05-29 01:00* |
| End: |
2019-05-29 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Waterloo, Lasne & Ohain, Eigenbrakel, Sint-Genesius-Rode, Terhulpen |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-05-13 01:00* |
| End: |
2019-05-13 06:00* |
| Duration: |
potential impact: up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Les Bons Villers |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Closed / Info / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace network hardware.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-17 01:00* |
| End: |
2019-04-17 06:00* |
| Duration: |
up to 2h30min |
| Impacted services: |
all internet services |
| Affected Areas: |
Brugge |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Brussels / Closed / Maintenance /
Dear customers,
Proximus has planned a maintenance in order to replace backbone hardware to increase their capacity.
This maintenance may affect your services.
Please find all details below:
| Start: |
2019-04-24 01:00* |
| End: |
2019-04-24 06:00* |
| Duration: |
up to 2.5 hours |
| Impacted services: |
All DSL services |
| Affected Areas: |
Brussels regions : Anderlecht, Sint-Jans-Molenbeek, Sint-Gillis, Bruxelles
Sint-Pieters-Leeuw & Drogenbos |
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Mail / outage / Solved /
Dear customers,
We are currently experiencing an outage with outgoing mail. Our Network Operations team is investigating this outage. Further updates will be released as soon as possible.
Please find all details below:
| Start: |
2019-04-06 14:52*
2019-04-08 17:27* |
| End: |
2019-04-08 12:10*
2019-04-09 9:42* |
| Duration: |
Several days |
| Impacted services: |
Outgoing mail services |
| Affected Areas: |
All areas |
EDIT 11:27*: Our Network Operations team has isolated the problem and is currently working on a fix. It seems it was caused by the DDoS attack on Saturday.
EDIT 12:10*: Our mailservers have been rebooted after a fix was deployed. Mail is working again. Our mailservers are working through backlog. If you have mails that weren’t correctly sent, please send them again.
EDIT 04/09 9:32*: We are receiving reports outbound mails are once again not working correctly. Our Network Operations team is investigating the issue.
EDIT 04/09 9:42: The issue was quickly found and solved. A change was made to aid in troubleshooting yesterday and was incorrectly reverted. No problems should reoccur.
We apologize for the inconveniences.
Best regards
The edpnet team
*All times are listed in CET, Central European Time
Belgium / Internet / outage / Solved /
Dear customers,
On Saturday afternoon we experienced an issue with internet services due to a large-scale DDoS attack. After investigating, it has become clear that various services, users and providers in Belgium were the target of this attack. We are working to provide better mitigation for this type of attack in the future.
We apologize for the inconveniences.
Best regards
The edpnet team