17 October 2012

There is a network maintenance planned on different routers.
All customers will stay online but a higher latency is possible.

Maintenance window: 02:00 – 03:00

Edpnet apologizes for any inconveniences.


4 October 2012

There is currently an outage in East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.

Update (11:30): There is a fiber cut in the area of Gent, splicers are already on it.
Update (15:10): The fiber cut seems more complicated as first expected due to underground drilling on the location itself.  Locating the fiber cut wasn’t easy and splicers now need to dig on a difficult spot.
Meanwhile we are searching for a temporary solution for our customers, while the splicers are solving the fiber cut.  We hope to have a temporary solution by 18h00.
Update (16:55): The connection has been restored. All customers should get online again.

Edpnet apologizes for any inconveniences.


26 september 2012

Er zijn momenteel problemen met het verzenden van e-mails via onze relay.

Edpnet tracht dit zo snel mogelijk op te lossen.

Update (15:30): Het verzenden van e-mails via relay.edpnet.be of relay.edpnet.nl werkt terug.

Edpnet verontschuldigt zich voor dit ongemak. 


26 September 2012

There are currently problems sending e-mails via our relay due to spam listing.

Edpnet is trying to solve this as fast as possible.

Update (15:30): Sending e-mails via relay.edpnet.be or relay.edpnet.nl is working again.

Edpnet apologizes for any inconveniences. 


Telephony outage 20/09

We are facing a major VOIP outage

We’re working really hard to get this solved ASAP.

More updates soon.

Edpnet apologizes for any inconveniences.


Telephony outage 20/09

We are facing a major telephony outage
 
We’re working really hard to get this solved ASAP.

More updates soon.

 
Update (20/09/2012): The problem has been resolved.

Edpnet apologizes for any inconveniences.


21 September 2012

An urgent maintenance in Amsterdam and Frankfurt has been scheduled in order to re-establish access to certain websites that are currently unreachable.

Maintenance window: 01:00 – 03:00
Downtime: Amsterdam: 2 x ~20 minutes
                 Frankfurt: ~30 minutes

Update (21/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


20 September 2012

A maintenance has been scheduled impacting colocation customers in Brussels and London.

Impacted customers have already been informed.

Maintenance window: 04:00 – 04:30
Downtime: ~20 minutes

Update (20/09/2012): The maintenance of this morning has been successfully completed.

Edpnet apologizes for any inconveniences.


10 September 2012

While solving a known issue on one of our main routers, another problem occurred, Belgian internet traffic may be impacted. Our NOC team is solving this within 30 min.

Update (13:00): The problem has been solved. Everything is back online.

We apologize for the inconveniences.