20 February 2013

You might experience slow connections due to a fiber cut in our core network. All traffic is rerouted. Because we can’t use full capacity you can experience slow connections to several international (especially German and Dutch ) locations.

Update 20/02/2013 17:15 : Our NOC engineers tweaked the routes. Currently the congestion on the network is normalized. The fiber cut is not solved yet. You can still experience slow connections to several international (especially German and Dutch ) locations. 

Update 21/02/2013 07:30During the night the fiber cut has been resolved. All traffic is routed back via the original routes.


We apologize for the inconveniences.

18 februari 2013

Er is een netwerk onderhoud gepland met een impact op heel Nederland.
Tijdens het onderhoud zullen alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.

Tijdspanne: 06:00 – 06:15
Downtime: ~15 minuten.

We raden u aan uw modem/router te herstarten na het onderhoud.

Edpnet verontschuldigt zich voor dit ongemak.

Update: Het netwerk onderhoud gepland in de nacht van 17 op 18 februari is tijdelijk uitgesteld.
Wij brengen u op de hoogte van zodra we een nieuwe planning kennen.


13 februari 2013

Er is een netwerk dringend onderhoud gepland met een impact op heel Nederland.
Tijdens het onderhoud zullen alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.

Tijdspanne: 02:00 – 03:00
Downtime: ~30 minuten.

We raden u aan uw modem/router te herstarten na het onderhoud.

Edpnet verontschuldigt zich voor dit ongemak. 

Update: dit onderhoud is met succes afgerond


13 February 2013

There is an emergency maintenance scheduled tomorrow morning impacting all of Belgium.
During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 03:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.

Update: The maintenance succeeded successfully.


19 February 2013


There is a maintenance scheduled in East and West Flanders that will impact all the edpnet services (DSL, VoIP, …).

Maintenance window: 19/02 00h00 – 19/02 00h30.

Edpnet apologizes for any inconveniences.

Reminder: This is just to remind you that the maintenance will be accomplished tonight.

We advise you restarting your modem/router after the maintenance has been completed.

Update: The maintenance was successfully done within the announced time window.


24 January 2013

There is a maintenance scheduled impacting all of Belgium.
During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes We advice you to restart your modem/router after the maintenance has been completed. Edpnet apologizes for any inconveniences.

Update 24/01/2013
The first stage of this maintenance was successfully done. All the edpnet services are up. There will be the second maintenance to plan soon. As soon as we know an exact date we will keep you posted.


22 January 2013

You might experience slow connections.
There seems to be a DDOS attack towards our systems, we are looking into it.

Update 0:10
The problem should be solved, we will look into avoiding this for the future.

We apologize for the inconveniences.


24 januari 2013

Er is een netwerk onderhoud gepland met een impact op heel Nederland.
Tijdens het onderhoud zullen alle edpnet diensten (DSL, VoIP, …) geïmpacteerd zijn.

Tijdspanne: 02:00 – 06:00
Downtime: ~30 minuten.

We raden u aan uw modem/router te herstarten na het onderhoud.

Update 25/01/2013:
Het eerste deel van het onderhoud werd met succes afgerond. Alle services zijn beschikbaar. Binnenkort volgt het tweede en laatste deel, maar een datum is nog niet bekend.

Edpnet verontschuldigt zich voor dit ongemak.


24 January 2013

There is a maintenance scheduled impacting all of Belgium. During the maintenance all edpnet services (DSL, VoIP, …) will be impacted.

Maintenance window: 02:00 – 06:00
Downtime: ~30 minutes

We advice you to restart your modem/router after the maintenance has been completed.

Edpnet apologizes for any inconveniences.


23 November 2012

There is currently an outage in East- and West-Flanders.
Internet and telephony is not working.
Edpnet is trying to solve this as fast as possible.

Update 24 November 2012 03:07
Fault localization continues, doesn’t seem to be any edpnet hardware issue, we try to solve this together with our supplier.  Sorry for the inconvenience.

Update 24 November 2012 08:25
Fault localization continues, a new end to end test is being performed.   Sorry for the inconvenience.

Update 24 November 2012 16:23
Fault detected at last, faulty card with supplier, a new is sent out from central stock, and should arrive within a few hours. Sorry for the inconvenience.

Update 24 November 2012 18:40
Card replaced by supplier, problem solved. Sorry for the inconvenience, and thank you for your patience.